top of page

TERMS OF SALES

  1. The parts of the contract:  "You" or "the Customer" means any user of this site who reserves or orders any products and services offered. You may only use this Site if You are of legal age and authorized to sign contracts which engage your liability. You will be financially responsible for all of your use of the Site. The services sold on this site are reserved for individuals. Groups and professionals must contact the Seller directly.
    "We"  or the "Vendor" designates the owners of the Château du Marquisat who undertake to respect the following professional rules: article 68 of the decree of 1972 modified for rentals of gîtes outside the package._cc781905 -5cde-3194-bb3b-136bad5cf58d_

  2. Object of the contract :  The purpose of this contract is to ensure remote electronic booking of a stay at the Château du Marquisat.

  3. Reservation :After signature of the contract by both parties, the Customer validates and confirms his reservation, declares to have read and accepted the present reservation conditions. Its acceptance cannot subsequently be called into question. The Customer will receive a confirmation by e-mail, which will retrace the characteristics, the price and the terms of payment. 
    The reservation becomes effective when the tenant has sent the owner the deposit and a copy of the contract signed before the date indicated. A second copy is to be kept by the tenant.

  4. Length of stay :  The tenant signing the contract concluded for a fixed term may not under any circumstances claim any right to remain in the premises at the end of the stay.

  5. Accommodation capacity:the contract is established for a maximum of 11 people. If the number of tenants exceeds the capacity, the owner can refuse the additional people. Any modification or termination of the contract will be considered at the Customer's initiative.

  6. Pets :  Pets are not allowed. In the event of non-compliance with this clause by the Customer, the Seller may refuse the stay. In this case no refund will be made.

  7. Non-smoking place:  It is forbidden to smoke inside the Château. Outside, we ask that you respect the cleanliness of the premises for the well-being and safety of all. 

  8. Use of the swimming pool:It is up to the tenants to take all the necessary precautions for the use of the swimming pool, in particular if they are staying with young children whom they must supervise. The tenants acknowledge that they fully release the owner's liability in the event of an accident occurring to themselves, their family or their guests (in order to avoid any risk of accident, we ask you to supervise young children in particular). No compensation can be or will be claimed by the Customer. Games with balls, buoys and other equipment are authorized provided that the facilities in place are respected (any damaged or destroyed equipment will be charged extra).

  9. Cancellation by the Customer:  Any cancellation must be made by registered letter to the reservation service. For any cancellation by the Customer, with the exception of booking fees, reimbursement is made as follows:
    - Cancellation up to and including the 21st day before the start of the stay: the amount of the deposit corresponding to 25% of the amount of the stay will be retained. The balance will be refunded, if it has been cashed, on the date of cancellation.
    - Cancellation between the 20th and 8th day inclusive before the start of the stay: 50% of the amount of the stay will be retained.
    - Cancellation between the 7th and 2nd day inclusive before the start of the stay: 75% of the amount of the stay will be retained.
    - Cancellation the day before or the day of arrival provided for in the contract: no refund will be made.

  10. Interruption of the stay due to the Customer:no refund will be made.

  11. Cancellation by the seller:When before the start of the stay, the Seller cancels the stay, he informs the Customer by registered letter with acknowledgment of receipt. The Customer will be reimbursed immediately and without penalty for the sums paid. He will also receive compensation at least equal to the penalty he would have incurred if the cancellation had been made by him on that date. These provisions do not apply if an amicable agreement is found (substitute stay proposed).

  12. Modification of a substantial element:When, before the scheduled start date of the stay, the Seller is forced to make a modification to one of the essential elements of the contract, the Customer may, after having been informed by the Seller by registered letter with acknowledgment of receipt:
    - either terminate his contract and obtain, without penalty, the immediate reimbursement of the sums paid
    - or accept the modification subject to an agreement on a reduction in the price of the stay.

  13. Preventing the Seller from providing the services provided for in the contract during the stay:  
    When during the stay, the Seller is unable to provide a preponderant part of the services provided for in the contract, representing a significant part of the price of the stay, the Seller will offer a replacement stay by bearing the possible additional price. If the Seller cannot offer him a replacement stay or if this is refused by the Customer for valid reasons, the former will pay the Customer an amount corresponding to the rent in proportion to the number of days remaining until the initial end of the stay. , as well as an indemnity of the same amount in compensation for the damage.

  14. Customer's responsibility:It is your responsibility to verify that the information you provide when booking is accurate. They will allow you to receive confirmation of your reservation. If you do not receive this confirmation, it is your responsibility to contact the Seller.

  15. Seller's liability:The Seller who offers services to a Customer is the sole interlocutor of this Customer and answers to him for the obligations arising from these conditions of sale. The Seller cannot be held responsible for fortuitous events, cases of force majeure or because of   any person unrelated to the organization and course of the stay.

  16. Use of the French language and primacy of French:In accordance with law 94-664 of August 4, 1994, the offers presented on this site intended for French customers are written in French. Commercial translations into foreign languages of all or part of the sections appearing on this site may however be accessible. The parties agree that the   version in French takes precedence over all commercial translations written in another language.

  17. Use of the Site:this site offers reservations for accommodation stays at the Château du Marquisat. Its function is to present to You the place proposed for reservation and to suggest that you make contact with a view to making the reservation. Fraudulent use of this site in violation of these Conditions of Sale may lead to the refusal of access to the services offered on this site.

  18. Intellectual Property: 
    Commitment of the Seller:publishing information online is subject to the same legal regime as traditional publishing. The content of this site is therefore governed by various texts which confer on the Internet reader various rights and duties. The Seller and publisher of this site undertakes to respect the editorial rules in force and to do everything possible to ensure the validity of the information brought to the attention of the public. It authorizes the reader to print all or part of the content offered by the site for his strictly personal use.
    Customer commitment:the Customer undertakes for his part to respect the rules of intellectual property of the various contents offered on this site, which implies that he undertakes not to reproduce, summarize, modify, alter or redistribute, without the express authorization prior to the owner of the site, any article, title, application, software, logo, mark, information or illustration for a use other than strictly private, which excludes any reproduction for professional, lucrative or mass distribution purposes. He undertakes not to copy all or part of the site on any other medium. Failure to comply with these imperative commitments engages the civil and criminal liability of the offender. 

  19. Protection of personal data :see our cookie policy and our privacy policy. You keep control of your data.
    You can access the personal data that you have entrusted to us by simple request, update them, delete them or request that they be returned to you. For more information on European legislation and rights in relation to your personal data, you can consult the documentGDPR Additional Information for Residents of the EU, EEA and Switzerland.

  20. Territoriality of the applicable legislation and jurisdictional competences:The parties agree that this contract is governed by French law, including with regard to the definition of jurisdictional powers.

  21. Evidence :It is expressly agreed that, except for manifest error committed by the Seller, the data stored in the information system of the Seller and/or of their partners has probative value with regard to orders placed. The data on computer or electronic media kept by the Seller constitutes proof. If they are produced as evidence by the Seller in any contentious or other proceedings, they will be admissible, valid and enforceable between the parties in the same way, under the same conditions and with the same probative force as any document which would be established, received or kept in writing.

  22. Expression of complaints - Settlement of disputes - Unscrupulous customers:any complaint relating to the electronic booking procedure can be addressed to the central booking office. Any complaint relating to the inventory and/or the description of the place of stay, must be submitted to the booking service within 3 days of entering the premises. Any other complaint must be addressed to him as soon as possible, by letter. When the reservation service as agent, is brought, on behalf of the owner, to compensate the Customer, the latter subrogates him in the rights and actions he holds against the owner. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous debt.

  23. Dates of collection of the price of the stay:You will be invited by e-mail to pay your deposit, corresponding to 25% of the amount of the rent. The balance is due 30 days before the start of the stay: at this deadline, You will be invited by e-mail to pay this sum. For reservations made less than 30 days before the start of the stay, the full price of the stay will be required when the contract is concluded.

  24. Price :The prices are indicated for one night and for the rental of the gîte as a whole, charges and cleaning included, but the gîte can only be reserved for a minimum of 3 nights and 1 week in high season.

  25. Absence of withdrawal:For reservations made online, the tenant does not benefit from the withdrawal period, in accordance with article L221-28-12 of the consumer code relating in particular to the provision of accommodation services provided on a date or according to a determined periodicity.

  26. Arrival :The Customer must present himself on the day specified and at the times mentioned on the reservation contract or on the acknowledgment of receipt of the reservation. In the event of late or delayed arrival or last-minute impediment, the Customer must notify the service provider (or owner) whose address and telephone number appear on the exchange voucher or the description sheet.

  27. State of play:An inventory is drawn up jointly and signed by the Client and the owner or his representative on arrival and departure from the gîte. This inventory is the only reference in the event of a dispute concerning the inventory. The Customer is required to enjoy the rented property as a good father. The state of cleanliness of the gîte on the Customer's arrival must be noted in the inventory. The cleaning of the premises is the responsibility of the holidaymaker during the rental period and before his departure. The amount of any cleaning costs is established on the basis of calculation mentioned in the description sheet.

  28. Security deposit:On arrival of the Customer at his place of stay, a security deposit, the amount of which is indicated on the contract, is requested by the owner. After contradictory establishment of the exit inventory, this deposit is returned, after deduction of the cost of restoring the premises if damage was noted. In the event of early departure (prior to the hours provided for in the contract) preventing the establishment of the inventory on the same day as the Customer's departure, the security deposit is returned by the owner within a period not exceeding one week.

  29. Payment of charges:Charges are included in the rental price, for normal use. In the event of abnormal use, the charges may be re-invoiced to the tenant. At the end of the stay, the Customer must pay the tourist tax to the owner. The tourist tax is a local tax that the owner then pays to the Public Treasury.

  30. Insurance:The customer is liable for all damages caused by him. It is required to be insured by a resort-type insurance contract for these various risks. A certificate of insurance may be requested from him on entering the premises or, failing that, a sworn statement.

bottom of page